Statements

We generate a summary of transactions for each billing cycle for you to share with your clients.

Introduction

The statement of an credit card is a summary of the transactions made during a billing cycle. This includes fees, interest, taxes, and any other relevant concept that impacts the balance to be paid.

Information on a statement

Respecting the billing cycles you have defined, we will generate the statements with this information and make it available to you via API or PDF:


Closing date	The day in which the billing cycle ends. Determines which operations are considered to form the statement of account.
Due date	Until when the debt can be paid without incurring penalties.
Next closing and due dates	We inform you about the next billing period and the operations of which period we will consider.
Total payment	We show you the total amount of the debt including taxes. It only considers the accrued installments until the closing date.
Minimum payment	The minimum amount to be paid in order to avoid default. Read more about Minimum payment.
Rates and rate comparisons	Includes the rates defined in the product configuration and the rate comparisons required by the regulatory authority of each country.
Limits	We show you the limits that have been defined. Read more about limits.
Previous balance	The total debt from the previous period.
Payments made	The sum of payments made during the considered period.
Total purchases	The value of the total purchases made in the considered period.
Total charges and taxes	Includes interest, taxes, and fees for the period.
Details of operations for the period	We detail all the transactions made during the period: purchases, payments, and advances. We also include relevant information such as taxes and exchange rates when applicable.
Details of installments to be paid in the period	The list of installments to be paid in the current period for all active plans.

Example of PDF statement for 🇧🇷 Brazil

Example of PDF statement for 🇲🇽 Mexico

PDF Statements

If you choose to receive the statements for your clients in PDF format, you will need to follow these steps:

Interact with the Create product endpoint by sending generate_pdf: true within the statement object. If you have already created the product, you can update this preference using this endpoint.
You will need to provide us with the following information:
- Logo in maximum 83x30px resolution and 300 DPI (pixel density).
- Phone number.
- Address.
- Contact email.
- Legal name of the entity.
- Only if you operate in 🇲🇽 Mexico: proof of tax situation (tax regime and RFC key).
Each month we will generate the PDF at 00:00 (originating card country's time) on the day after the billing cycle closes, and make it available in the Dashboard or via SFTP at this path: credit_card/<period>/<credit_line_id>.pdf.

Check statement

From the Dashboard, you can view the current account statement for each credit line, as well as check past statements. If you prefer to do it via API, use this endpoint to retrieve the information of a specific account statement, or this one to search for multiple statements. Filter by statements with status GENERATED to see those with the closed period, or CREATED to see those with an open period.

You can also check the latest statement of account with status GENERATED using this endpoint.

Open period

To show your clients their real-time operations, we provide a service for you to check the transactions that have not yet impacted a statement. You can see the presented operations and also have information about the payments that your client has made in that period.

Open period queries

You can check statements for open periods using this endpoint. They have the CREATED status.
You can check the transactions authorized by the Credit Core but that have not yet been presented by interacting with this endpoint. Use the AUTHORIZED filter.

Installment of an account statement

For now, the account statement installment feature is only available for 🇧🇷Brazil.

Your 🇧🇷Brazilian customers will be able to choose to pay their account statement in installments whenever they need to. To do so, they can check the available payment options, select an installment plan from those you’ve configured at the Product level (considering IOF, interest, and CET costs), and track upcoming installments through the installment plan.

The installment plan will be available until the due date of the statement.

Adhering to an account statement installment plan

This occurs when your customer pays the exact amount of the required down payment. Processing this payment may take up to 48 hours.

Once your customer has adhered to an account statement installment plan, you won’t be able to modify its conditions.
Your customer will have the option to request the early repayment of future installments, allowing them to pay off the statement in advance. They may also adhere to a new payment plan after that early repayment.
If your customer fails to make upcoming payments by the due date, proportional charges for that period will be applied to the outstanding balance of the statement.

Installment Plan Conditions

From the Credit Product section or via API, you can configure the number of installments available for your customers to finance their account statement, as well as the interest rate applied to each plan. You can also set a minimum amount required for each installment.

If you make changes to the Product conditions, they will take effect starting from the next closing date.

Installment model

For now, you can offer your customers only the Stacking model, which allows them to adhere to multiple installment plans simultaneously. To build each installment offer, only the balance from the most recent account statement will be considered.

From the Credit Product section or via API, you can define the maximum number of simultaneous installment plans your customers can subscribe to.

Installment plan

If your customers choose to pay in installments, they’ll be able to track everything through the installment plan, where they’ll find:

Which account statement is being financed
The number of installments
The total amount the customer will pay under the selected plan
Total interest
IOF to be paid
The CET
The down payment amount
The breakdown of each installment and its status