Distribution of physical cards for your customers
Discover the meaning of the different statuses that your physical named or unnamed card shipments can have.
Introduction
We handle the distribution of physical cards with specific logistic partners by country to ensure they reach your customers doorstep.
To make your life easier, we will take care of all the communication with the logistics providers and you will be able to easily track the status of each delivery by setting up a webhook.
During the integration process, you will have the option to choose whether you want our logistics provider to send updates on the shipment to your customers or not.
Next, we will explain the meaning of the different statuses that your physical cards, named or unnamed, can have during shipment. Understanding each one will enable you to track shipments accurately, solve your customers inquiries, and take necessary actions if any issues arise.
Shipping Status
Below, we will explain the meaning of each status and the details you can find in the status_detail field.
Find information about our shipping API and discover all the endpoints and webhooks to create, get information and receive updates about shipments in our API reference.