Create accounts for your customers, giving them the ability to store and manage their funds.


In order for your customers to have a balance and carry out transactions, they need to have a digital account.

Types of accounts

At Pomelo, we offer different types of accounts depending on the country where you plan to operate:

Individual accountIntended for end users (USER type) who are individuals.
Available in šŸ‡¦šŸ‡·Argentina, šŸ‡§šŸ‡·Brazil, and šŸ‡²šŸ‡½Mexico.
Business accountIntended for companies (COMPANY type users). You can create it for your customers or for yourself.
Available only in šŸ‡§šŸ‡·Brazil.
Operational accountAccount for your operational use. It will allow you to make debits and credits from or to your customers' accounts and will make it easier for you to maintain balance consistency between digital accounts and money in the bank.
It only accepts certain types of transactions (P2P and digital movements).
Available only in šŸ‡²šŸ‡½Mexico.

Creating an account

The first step for your customers to have a digital account is to create one. This is done proactively by interacting with our APIs.

Accounts creation

  1. To start, you will need to generate an authorization token to communicate with our APIs following this documentation.
  2. Then, you will need to create the corresponding user for the type of account you want to generate. For individual accounts, you will need a USER type user. For business accounts, you will need a COMPANY type user.
  3. You will need to validate the user's identity through a KYC or KYB process, as appropriate. At Pomelo, we use biometric services, local and international databases, and risk lists to validate the identity of each person and company. Learn more about Identity.
  4. Interact with our Account Creation API. We will validate that you have completed all the previous steps, and if everything is in order, we will return the account creation ID in the response.
In Mexico, you can create operational accounts directly using the Account Creation API. **You do not have to create a user or verify their identity.

Account attributes

Our digital accounts, regardless of the type you have chosen, have the following attributes and responsibilities:

Connect the accounts to each country's banking rails

Continue reading about Digital accounts

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